Privacy
Policy


Introduction

SIA “Reaton”, Registration No. 40003015277, located at Čiekurkalna 2. līnija 74, Riga, LV-1026 (hereinafter referred to as the “Controller”), processes personal data obtained from the data subject — the User of the Website www.mc2.lv(hereinafter referred to as the “Website”).

The Controller values the User’s privacy and personal data protection, and respects the User’s rights to lawful data processing in accordance with applicable laws, including the European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data (the “Regulation”), as well as other relevant privacy and data protection legislation.

In light of this, the Controller has developed this Privacy Policy to provide the User with the information required by the Regulation.

This Privacy Policy applies to data processing regardless of the form or medium through which the User provides personal data (via the Website, on paper, or by phone).


Identity and Contact Information of the Controller

The Controller is SIA “Reaton”, Reg. No. 40003015277, located at Čiekurkalna 2. līnija 74, Riga, LV-1026, website: www.reaton.lv, email: reaton@reaton.lv, phone: +371 67551616.


Purposes and Legal Basis of Processing

If the User submits personal data to the Controller — such as name, surname, personal identification number, email or postal address, phone number, personal messages, etc. — via the Website’s contact form, email, or other postal means, the Controller stores and uses this information to fulfill or conclude the relevant service provision agreement.

Processing this data is necessary for identifying the client, preparing and concluding contracts, proving the fact of contract conclusion, maintaining or operating the service, client support, handling requests and complaints, billing administration, and other directly related purposes connected to contract conclusion or performance.

The legal basis for processing is Article 6(1)(b) of the Regulation, which states that processing is lawful when necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract.


Categories of Personal Data

Personal data categories include: name, surname, personal identification number, email or postal address, IP address, phone number, message or letter content, etc.


Categories of Recipients of Personal Data

Data is disclosed only to the Controller’s employees who require it to perform their duties related to fulfilling or concluding the relevant service agreement.

The Controller partially uses external service providers who strictly follow the Controller’s instructions under contract and are continuously monitored by the Controller.

On the Website, personal data is collected on behalf of the Controller by its subsidiary, SIA “SONORO”, Reg. No. 40003330599, which is considered the data processor under this Privacy Policy.


Categories of Data Subjects

Data subjects include current, former, and potential clients of the Controller, as well as their employees or contacts.


Data Transfer Outside Latvia

Received data is not and will not be transferred outside Latvia, the European Union, or the European Economic Area, nor to any international organizations.


Data Retention Period

Unless otherwise specified, the Controller deletes personal data no later than three months after the original reason for storing the data no longer applies, except in cases where legal obligations require continued retention (e.g., accounting or legal proceedings).


Data Subject Access Rights

The data subject has the right to access their personal data within one month of submitting a relevant request.

The User may submit a request in writing, in person at the Controller’s legal address (with proof of identity), or by email, signed with a secure electronic signature.

Upon receiving such a request, the Controller verifies the User’s identity, evaluates the request, and fulfills it in accordance with applicable laws.

The User has the right to receive information about their data processing, request access to their data, and ask for data correction, deletion, restriction, or to object to processing, provided these rights do not conflict with the purpose of data processing (contract conclusion or performance).

The data subject has no right to receive information that is prohibited by law from disclosure for reasons of national security, defense, public security, criminal law, or to protect state financial interests related to tax matters, financial market supervision, or macroeconomic analysis.


Right to Lodge a Complaint

The data subject has the right to lodge a complaint with the Data State Inspectorate by mail at Elijas iela 17, Riga, LV-1050, or by email at pasts@dvi.gov.lv.

 

Shopping Center Rules


General Terms

These terms apply to all visitors and guests of the MC2 Concept Store, located at Krasta iela 68a, Riga (hereinafter referred to as the “Concept Store”).
The premises and territory of the Concept Store are public areas subject to the Riga City Council’s regulations on public order.
Security supervision is provided by a Security Service, whose instructions to visitors and guests are binding.
Video surveillance is in operation within the Concept Store.


Opening Hours

The operating hours of the MC2 Concept Store are as follows:

  • Gastronome Delicacy Market: Mon-Fri 10:30–19:30; Sat 10:30–19:30; Sun 10:30–17:00

  • Gastronome Grill Bar: Mon-Fri 12:00–19:30; Sat 11:00–19:30; Sun 11:00–17:00

  • Decorum – Finishing and Interiors: Mon-Fri 10:30–19:00; Sat 10:30–19:00; Sun Closed

  • Galleria: Mon-Fri 10:30–19:00; Sat 10:30–19:00; Sun 10:30–17:00

Availability of certain products and services may vary from these hours.
Any changes in opening hours will be posted in visible locations within the Concept Store, on the official website (www.mc2.lv), and on social media.


Visitor Responsibilities

Visitors are responsible for their personal belongings and property.
The Concept Store, its owners, and/or managers assume no responsibility for unattended items or the security of vehicles (including electric scooters, bicycles, cars, etc.).


Traffic and Parking Rules

Parking of vehicles in the Concept Store’s parking areas must comply with posted road signs and traffic regulations.


Event Organization

Any event held on the Concept Store’s premises or territory requires prior written permission from the administration.


Prohibitions

The following are prohibited within the Concept Store premises and territory:

  • Remaining on the premises before or after opening hours

  • Entering administrative or service areas without permission

  • Damaging property, littering, or disturbing other visitors

  • Smoking or using e-cigarettes in unauthorized areas

  • Consuming alcohol or other intoxicating substances in unauthorized areas

  • Filming, photographing, advertising, or selling goods without administration permission

  • Bringing animals, except service animals

  • Violating fire safety rules or using fire safety equipment without necessity


Fire Safety

In case of fire alarm, immediately evacuate the premises and follow evacuation instructions.


Security Service Rights

The Security Service has the right to:

  • Remove persons who violate the rules

  • Inspect suspicious persons and objects

  • Detain individuals committing illegal acts until police arrive


Entry Into Force and Amendments

These terms come into effect upon issuance and remain valid until amended or revoked.
The administration reserves the right to modify the terms and inform visitors by publishing updates on the website and other channels.


Emergency Contact Information

  • Unified Emergency Number: 112

  • Emergency Medical Service Number: 113

  • Security Service Number: _____

Cookie
Policy

Data Collection on the Website

The website www.mc2.lv (hereinafter “Website”) collects data about its visitors to help the site owner evaluate the Website’s usefulness and identify areas for improvement.

The data controller collecting this information on the Website is SIA “Reaton”, Reg. No. 40003015277, located at Čiekurkalna 2. līnija 74, Riga, LV-1026, website: www.reaton.lv, email: reaton@reaton.lv, phone: +371 67551616.


Purpose of Data Collection

The Controller continuously improves the Website to enhance user experience and therefore needs information about visitors — such as how often they visit, what devices and browsers they use, visitor regions, and preferred content.


Cookies

Cookies are small files saved on the visitor’s device by the browser according to the visitor’s browser settings each time the Website is visited. Certain cookies help customize and personalize the visitor’s experience and advertisements based on previously viewed content, making the Website easier, more convenient, and tailored.

More information about cookies, including how to delete and manage them, is available at www.aboutcookies.org.


Types of Cookies Used

  • Necessary Cookies: Essential for basic Website functions like navigation and secure access. The Website cannot function properly without these. The legal basis for processing is the Controller’s legitimate interest (GDPR Art. 6(1)(f)).

  • Preferences Cookies: Remember user settings like preferred language or region. Processing is based on user consent (GDPR Art. 6(1)(a)).

  • Analytical Cookies: Help improve Website content by analyzing usage, using tools like Google Analytics. The Controller uses collected data under its legitimate interest to better understand visitor needs and improve accessibility.

  • Marketing Cookies: Including AdWords and Facebook cookies, used to evaluate sales channel effectiveness and show relevant ads. The Website uses Facebook Pixel to tailor content and ads for Facebook users. Processing is based on user consent (GDPR Art. 6(1)(a)).


Technical Data Collection

The Website’s server may log technical data such as device type, browser, IP address, access date, and time. This data ensures proper Website functioning and security, and helps investigate security incidents. The legal basis is the Controller’s legitimate interest in Website availability and integrity.


Cookie Consent and Control

Cookie usage is based on visitor consent and the Controller’s legitimate interest to ensure Website functionality and security.

Visitors can manage and delete cookies via their browser settings or specific tools (e.g., https://tools.google.com/dlpage/gaoptout). Blocking cookies may affect Website functionality, and some features may not work.

Visitors may reject all cookies except necessary ones by clicking “Reject All” or disabling specific categories. Note that this may affect personalized offers and ads.

Visitors can change cookie permissions or withdraw consent at any time via the links in the Website’s lower right corner.

Cookies are stored only as long as necessary for their purpose, then deleted.


Data Processors

The Controller’s subsidiary, SIA “SONORO” (Reg. No. 40003330599), collects personal data on behalf of the Controller and is considered a data processor under this Privacy Policy.

Data recipients include Controller employees, processors, and in some cases, third parties providing services or functions on the Website, with visitor consent.


Compliance

The Controller ensures that cookies and statistical data are collected, processed, and stored in compliance with EU regulations, including the EU General Data Protection Regulation (GDPR) No. 2016/679.